Empower Your Employees: A Guide to Partnering with Specialized Online Course Creation Services Providers
Why Opt for Online Course Creation Services?
In an ever-changing business environment, effective training is instrumental for empowering employees with the proficiencies, knowledge, and abilities required to drive success. However, conventional in-person instructor-led training can be costly, inconsistent, and challenging to scale across large global organizations.
Online course creation services present a strategic solution – tailored to a company's unique priorities and learners.
What Are Online Course Creation Services ?
Online course creation services are professional services and tools designed to assist organizations in developing and producing digital courses that can be delivered and accessed via the internet. These services typically encompass various aspects of course creation, including content development, curriculum design, multimedia integration, learning management system (LMS) setup, and instructional design, with the goal of creating engaging and effective online educational experiences for learners. Online course creation services may also include marketing and hosting options to help promote and distribute these courses to a wider audience.
Benefits of Online Course Creation Services
Online course creation services offer numerous advantages to organizations seeking to develop and deliver effective digital training and educational programs. These services bring a range of benefits tailored to the specific needs of organizations:
Expertise and Guidance
With online course creation services, organizations gain access to a team of experts well-versed in instructional design, e-learning technologies, and content development. This expertise provides valuable guidance throughout the course creation process, ensuring that courses align closely with the organization's objectives. For instance, imagine a cybersecurity training program for employees. By partnering with an online course creation service specializing in cybersecurity education, the organization can tap into the expertise of experienced instructors and security experts who guide the creation of up-to-date, industry-relevant course content.
Online course creation services streamline the entire course development process, significantly saving organizations time and effort. Professionals in these services can efficiently manage tasks such as content creation, multimedia integration, and learning management system (LMS) setup, enabling organizations to focus their resources on core activities. Consider a nonprofit organization wanting to provide online training to its volunteers across different locations. Online course creation services can efficiently handle the development of various training modules, ensuring consistency and effectiveness in volunteer training materials.
Online course creation services can adapt the course development process to suit the unique requirements and branding of the organization. This personalization ensures that the courses resonate with the organization's identity and mission. A corporate company aiming to deliver compliance training to its employees can benefit from course creation services that customize the content and design to align with the company's branding, policies, and specific compliance requirements.
Professionals in course creation services have substantial experience in maintaining high standards for course content and delivery. This expertise helps organizations maintain the quality and effectiveness of their online courses. An educational institution looking to transition its courses to an online format can rely on course creation services to ensure that the digital courses maintain the same educational rigor and quality standards as their traditional counterparts.
Access to Tools and Technology
Often, organizations lack the resources to invest in advanced Learning Management Systems (LMS). Online course creation services can provide access to a robust LMS, enabling small businesses, for example, to offer professional online training without incurring the high costs of purchasing and maintaining the software.
Managing costs effectively is crucial for many organizations. Instead of hiring full-time staff or purchasing expensive software, organizations can opt for project-based or as-needed services, allowing them to manage their costs efficiently. Suppose a startup with limited capital needs to train its remote workforce. Instead of hiring a full-time instructional designer, the startup can use course creation services on a per-project basis, effectively managing its training costs.
Online course creation services can handle multiple course development projects simultaneously, making it easier for organizations to expand their e-learning initiatives as their needs grow. For instance, imagine a rapidly growing tech company needing to onboard new employees across different offices and time zones. Online course creation services can efficiently handle the increased demand for training materials.
Compliance and Accessibility
Professionals in online course creation services are well-versed in compliance requirements and accessibility standards, ensuring that organizations' courses meet legal and ethical obligations. Many organizations, such as those in healthcare, must comply with stringent regulations. Online course creation services can ensure that all online training materials meet the necessary legal and accessibility requirements, reducing the risk of non-compliance.
By relying on experienced course creation services, organizations can minimize the risk of errors and inefficiencies in the development process, leading to a smoother and more successful course launch. A manufacturing company implementing a new safety protocol can minimize the risk of inaccuracies or omissions in its training materials by outsourcing course creation to professionals with expertise in safety training, promoting a safer workplace.
Focus on Core Competencies
Organizations can focus on their core competencies while entrusting course creation to experts who specialize in online course creation services. This delegation enables organizations to maintain their primary mission and objectives while still benefiting from high-quality online courses. For nonprofit organizations, like one dedicated to wildlife conservation, concentrating on their mission while leaving the development of environmental education courses to online course creation services allows them to remain focused on their primary objectives.
Quick Turnaround Time
Online course creation services work efficiently and provide a faster turnaround time for course development, which is especially valuable when time-sensitive training is required. In response to changing industry regulations, a financial services firm needs to update its compliance training promptly. Online course creation services can expedite the course revision process, ensuring employees are promptly trained on the new regulations.
Many online course creation services providers offer ongoing support and maintenance, helping organizations keep their courses up-to-date and responsive to changing needs. An online language learning platform may need continuous updates to its courses to remain competitive. Course creation services can provide ongoing support, regularly updating course content and incorporating the latest language teaching methodologies.
The pivotal insight here is that online course creation services offer organizations a gateway to tapping into specialized expertise, turbocharging efficiency, and harnessing invaluable resources to elevate the caliber and impact of their online training programs and educational initiatives. In doing so, these services empower organizations to channel their energy toward their core mission and objectives while leveraging external proficiency to achieve unparalleled success.
The Imperative of Impactful Corporate Training Programs
Ongoing training and upskilling assists employees at all levels in adapting to new systems, company policies, technologies, and business strategies. However, many firms still utilize antiquated passive tactics like one-time workshops or text-heavy PowerPoint presentations. These outdated approaches do not deliver the engaging, personalized experiences today's employees deserve and expect. The outcome is critical skills gaps that adversely impact performance.
For example, a McKinsey survey found less than 25% of respondents believed their company's training initiatives successfully enhanced skills and capabilities (1). This data highlights how outdated training tactics are failing to equip employees in the modern workplace.
Without effective training, employees at all levels lack the knowledge and proficiencies to excel in their roles as business needs evolve rapidly. Between new technologies, organizational structure, systems, policies, and strategies, the required skills are constantly shifting. Employees who are not given regular, high-quality training opportunities will inevitably fall behind peers at organizations who are investing more in their people.
The consequences of these critical skills gaps are real. Metrics like productivity, engagement, innovation, and customer satisfaction will suffer if employees are not equipped with the latest abilities to drive success. Ultimately, lack of training impacts the bottom line through loss of competitive advantage.
That's why shifting to corporate online learning is imperative. Well-designed digital courses provide the personalized, engaging, and consistent experiences that today's employees expect. Online learning offers the convenience and accessibility needed for continuous skills and career development in the modern work environment. The research for Online Course Creation Services should be a top priority for any corporation.
The Advantages of Online Learning
Well-designed online training presents key benefits for modern distributed, fast-paced, hybrid remote work environments:
Convenience: Employees can access courses anytime, from any device. This enables continuous learning. With self-paced online courses available on-demand 24/7, employees can fit learning into their own schedules and access training even during off-hours or while working remotely. They can utilize pockets of time like commutes to study on mobile devices. This convenience promotes ongoing learning as it encourages employees who can easily fit training into their regular work routines.
Compare this to inconvenient, disruptive conventional training that requires leaving normal job duties to attend workshops or classes. Online learning eliminates the hassles of travel and coordination that discourage participation. This empowers employees to take ownership of their continuous learning journey.
Adaptability: Customized digital content can be efficiently refreshed as priorities and needs evolve. One of the biggest advantages of online learning is the ability to swiftly update content and redeploy training as business priorities shift. For instance, if new regulations or software get rolled out, compliance and usage training can be quickly updated and redistributed digitally to all impacted employees.
This adaptability would be difficult to achieve through traditional static instructor-led training formats like classroom workshops or binders. But with digital courses, updates can be rapidly pushed to learners enterprise-wide to keep capabilities aligned to the latest needs.
Analytics: Detailed tracking provides data to enhance training and demonstrate direct business impact. Robust learning management systems provide real-time analytics on engagement, completion rates, knowledge retention, and more. These insights enable continually optimizing learning programs based on data. If corporate eLearning course modules have low completion rates, they can be restructured. Knowledge gaps can be identified through pre-post skills assessments.
Unlike in-person training where success is difficult to quantify, online learning provides data-driven insights to enhance impact. The business results like productivity gains, sales increases, higher customer satisfaction and other metrics can be directly tied back to improved capabilities from digital training.
Cost-efficiency: Eliminates expenses like travel, printing, and facilities required for in-person training. A major benefit of online learning is lower overall costs compared to conventional instructor-led approaches. Digital courses eliminate expenses like travel, printed training binders, shipping/distribution, classroom rentals, instructor fees, and more. Once created, online courses can scale to thousands of learners without incremental costs.
These savings mean companies can provide more extensive employee training opportunities without ballooning budgets. The money saved can be reallocated to expand learning programs and upskill employees. Optimized return on investment makes corporate online training very cost-effective.
Consistency: Identical online training is easier to scale company-wide than fragmented in-person workshops. Unlike decentralized in-person training which may vary by location, digital courses enable delivering identical content enterprise-wide simultaneously. This consistency improves knowledge alignment across the organization.
For example, before a new product launch, sales reps worldwide can complete the same customized online product training module simultaneously to establish shared knowledge. This consistency is difficult to achieve through fragmented conventional corporate training programs.
Online learning allows delivering unified, brand-aligned training across the enterprise for more cohesive understanding and impact. With employees spending over 36% of time on mobile devices (2), online learning is an obvious solution – if implemented effectively.
Evaluating Online Course Creation Companies
Off-the-shelf eLearning fails to deliver tailored experiences that move the needle on performance. Partnering with specialized Online Course Creation Services providers allows building customized online learning aligned to your organization's specific audiences, objectives, and capabilities.
When assessing Instructional Design Agencies, seek out expertise in:
Look for proven success designing online learning aligned to corporate needs using best practices like microlearning and personalized learning paths. Case studies should showcase their training methodology.
Leading eLearning Agencies utilize research-backed instructional design strategies tailored to adult professionals in corporate settings. This includes extensive needs assessments, alignment of learning objectives to business goals, and crafting personalized learning paths based on role and proficiency.
For instance, they may use microlearning modules, spaced repetition, multimedia scenarios, and other techniques scientifically shown to boost engagement and retention amongst working professionals. Case studies from current clients demonstrate their ability to apply these methods successfully to reach desired learning outcomes.
Expert instructional - design optimized for online corporate training - is crucial to making digital courses impactful. Generic approaches lead to poor adoption and outcomes.
Custom Course Development
Robust capabilities for building interactive, multimedia courses like videos, simulations, scenarios, and games that engage learners.
Look for Instructional Design Agencies able to develop sophisticated online training using leading-edge tools and technologies. For example, virtual reality simulations that enable learners to practice hands-on skills in immersive environments. Scenario-based assessments that replicate real-world decisions and consequences. Gamification elements that motivate engagement through rewards and status.
These interactive multimedia components represent best practices in custom course development for professionals. They drive much higher engagement, comprehension, and retention compared to static page-turning eLearning. The latest technologies like AR/VR take custom course development to the next level when applied strategically.
End-to-end in-house services for producing video assets, animations, and other multimedia elements that bring corporate training programs to life.
Leading eLearning partners offer full in-house multimedia production capabilities to handle all aspects of creating engaging visuals and assets to embed within online courses. This includes instructional designers, videographers, graphic artists, animators and more. For example, working from storyboards, their team can shoot professional video segments demonstrating key skills. These can be combined with custom 3D animations and expert graphics to deliver interactive, cinematic corporate learning experiences.
Having this multimedia expertise in-house allows creating a unified, cohesive digital learning experience. Outsourcing any multimedia piece can lead to fragmented, disjointed courses.
Skills for seamlessly integrating custom online courses into existing LMS and business systems for a unified learning portal.
Advanced eLearning Agencies have extensive expertise tightly integrating online courses with corporate learning technology stacks. Rather than function as isolated fragmented solutions, custom digital courses can embed directly within your current learning management system, human resource information system, and other platforms to provide one unified corporate training ecosystem.
For instance, by leveraging their API integration capabilities, Online Course Creation Services providers can connect a custom sales training course directly to Salesforce CRM data. This enables personalizing the course with actual customer examples relevant to each learner's book of business for a customized experience. This tight end-to-end integration enabled by eLearning Companies delivers powerful customization opportunities.
Analytics and Reporting
Real-time dashboards and tracking to monitor employee engagement, knowledge retention and optimize any corporate training program via data insights.
Leading digital course creation vendors provide advanced reporting capabilities through the LMS. Custom dashboards can visualize real-time data on course effectiveness across a variety of metrics:
- Completion rates by department/location
- Knowledge gains through pre-post assessments
- Learner engagement levels
- Most accessed content
- Learner satisfaction/feedback
This enables your company to continually refine and enhance digital courses based on actionable insights into what content and formats resonate best. You can also demonstrate the business impact of employee training initiatives through measured lift in capabilities.
Selecting the ideal Instructional Design agency pays dividends in delivering online learning experiences that skill up and empower employees to drive results.
Key Attributes of Effective Corporate eLearning
Custom digital courses leveraging research-backed strategies provide transformative learning experiences. Below are key attributes to look for:
Bite-sized microlearning focused on building specific skills is ideal for today's mobile employees. For example, by partnering with us as their Online Course Creation Services agency, Acuvue developed small digital training modules on their latest contact lens products for optometrists to access on tablets. This led to a 18% increase in new patient trials of those products after implementing the digital training.
In today's busy work environment, microlearning represents a best practice in digital corporate training. The technique involves tightly focused 3-5 minute modules that each build proficiency in one discrete skill. This replaces lengthy corporate training courses that overload learners with too much information. The short format aligned to mobile viewing patterns. For example, a manufacturing plant technician could complete a quick 5-minute refresher on equipment inspection protocols during a break on a smartphone or tablet.
When combined together, these tiny eLearning modules develop new job capabilities over time through spaced repetition. This approach caters to limited attention spans by conveying knowledge in compact, interactive segments instead of hours-long courses.
Immersive real-world simulations drive deeper application of concepts through experiential learning. For example, the virtual phishing and malware simulations our Agency created for a large B2B SAAS client reduced employees falling for actual phishing scams by 63%.
Interactive scenario-based learning represents a powerful technique because it enables learners to apply skills in a safe simulated environment. Branching scenarios that react based on learner decisions provide realistic consequences and coaching. For instance, a call center employee could gain experience defusing tense customer interactions through role-playing difficult video-based scenarios. A pilot could train for emergency landings by practicing decisions in a flight simulator. The application of learning drives higher retention.
Gamified training tapping into competition and rewards motivates engagement. Leading training incorporates gamification strategies like points, status levels, challenges, leaderboards, badges, rewards, and more. These concepts tap into people's innate drive for competition and accomplishment to boost participation and engagement in the learning experience.
For example, a sales training course could use a customized eLearning theme, with the sales team reps assuming different persona avatars as they progress through gamified content and assessments for expertise and status. Unlocking achievements provides satisfaction and motivation to complete training.
Corporate Training gets Social
Integrated forums, messaging, and collaboration capabilities enable impactful peer learning. Leading eLearning corporate courses incorporate social features that enable learner discussions, knowledge sharing, and networking around training. This facilitates mentorship, best practice sharing, and relationship building amongst peers to reinforce formal learning and build communities.
For instance, an accounting firm makes training social by enabling new hires to participate in moderated discussion forums to ask questions of each other and mentors during onboarding. This application and peer exchange augments the formal training content.
Responsive Corporate eLearning Modules
Digital Training optimized for smartphones and tablets encourages continuous learning. Mobile-first online courses use responsive design tailored to smaller screens and touch interactions. This enables professionals to access training on smartphones or tablets during pockets of downtime. Materials render properly across various operating systems and device types.
For example, a mobile-optimized microlearning video module can adapt to both portrait or landscape orientation. Expandable sections minimize scrolling. This mobile accessibility promotes learning, especially amongst remote or field employees.
Ensure any Online Course Creation Services partner you select designs accessible online learning meeting ADA and WCAG standards.
Leading eLearning Agencies have extensive expertise building corporate training that complies fully with ADA and WCAG accessibility standards. The digital courses they develop integrate features like descriptive captions, keyboard navigation, color contrast, and screen reader support to remove barriers for disabled learners.
Partners can also have additional resources to conduct in-depth accessibility reviews, remediation, and testing using assistive technologies like screen readers to identify and fix any issues. Ensuring universal access demonstrates a commitment to inclusive learning.
When designed using proven techniques tailored to professionals, online courses drive meaningful capability building and business performance.
Deploying Training Company-Wide
Look for vendors experienced in strategies to deploy online learning across the enterprise:
Enabling Self-Paced Learning
With self-paced access, professionals can complete training anytime. For one of our continuing education clients, it increased their course completion rates by 129%.
Self-paced eLearning promotes continuous, self-directed learning by enabling professionals to complete digital courses anytime outside of normal work activities. Learners can develop new skills on personal schedules by utilizing pockets of time like commutes. For example, customer service reps at a retailer could use tablets to access short customer empathy training modules while commuting home. Software engineers might access advanced programming microlearning on laptops in the evenings. No coordination is needed – each employee self-directs their learning journey.
This flexibility and accessibility increases adoption of effective training programs. For example, by partnering with our Online Course Creation Services to make their six sigma certification training program digital and self-paced, one of our clients, a manufacturing company in the steel sector, increased completion rates by over 90%. Employees could study the material outside working hours, accelerating capability building through flexible access.
Facilitating Instructor-Led Training
Leading partners using our Online Course Creation Services can combine self-paced learning with live virtual ILT sessions for a blended model. For example, one of our hotel clients worked with us to augment their self-study training for in-room staff with weekly live video Q&A sessions. This blended approach added human interaction and mentorship to the self-directed learning.
While self-paced online learning provides convenience, some topics may benefit from real-time expert instruction and peer interaction for clarity and engagement.
Leading creation partners can facilitate blended learning by augmenting self-study online courses with scheduled live virtual instructor-led sessions. For example, hosting one weekly live webinar for Q&A on the latest self-paced compliance course modules completed asynchronously by learners. This blends self-directed learning styles with access to human expertise in real-time. Learners gain knowledge independently while still having opportunities for instructor interaction in a flexible blended model.
Localized Corporate Training Content
Companies able to quickly localize online courses enable efficiently training international teams.
Instructional design agencies with localization expertise help training achieve global reach by adapting online courses for international audiences. This includes efficiently translating materials into target languages and adjusting content to resonate across cultures.
Our Online Course Creation Services successfully created custom elearning video content for Google's APSKI initiative across LATAM markets. We localized the training by translating videos into spanish languages and adjusting examples for cultural relevance.
An eLearning course featuring scenarios with North American business professionals can be quickly localized by re-recording videos with actors representative of other global regions. Graphics, examples, and terminology can reflect appropriate cultural references while maintaining training consistency.
This global localization enables training uniform teams worldwide without extensively recreating materials from scratch. Training is unified while still adjusting for regional diversity when executing globally.
Robust LMS integration allows monitoring completion status across the organization.
Leading online course platforms integrate with existing corporate learning management systems. This enables setting required training and tracking real-time completion status for all employees directly in the familiar LMS used enterprise-wide. Managers can check training completion dashboards to instantly see which reports have finished required courses. Automated reminders and notifications also encourage learning program adherence from within the LMS.
This centralized tracking is superior to fragmented systems. Integrated monitoring tools allow enforcing standardized online training across departments to skill up the entire organization. Companies who understand enterprise-wide deployment maximize the strategic impact of online education.
Measuring Online Learning Impact
Beyond delivery, strategic partners provide insights into how online training drives performance and enhance employee development:
Assessing Learner Proficiency
Skills assessments benchmark proficiency lift. Tests confirm competency.
Leading online course platforms enable pre-post skills assessments to quantify learning impact. Initial diagnostics establish baseline proficiencies before training. Final knowledge tests measure competencies gained after completing the digital courses. For example, a technical certification curriculum could begin with mandatory training in a hands-on skills simulation to benchmark abilities. After training, learners retake the simulation to evaluate proficiency lift in concrete skills gained. Comparing pre-post performance demonstrates tangible training ROI.
Summative tests confirm whether learners have achieved required subject matter mastery. For instance, scoring 90% on a final knowledge exam could signify readiness to apply the abilities in real-world practice after an introductory course.
Evaluating Training Programs Satisfaction
Post-training surveys provide feedback to improve course elements and identify knowledge gaps.
Optimizing learner satisfaction ensures online courses resonate. Post-training survey questions assess how enjoyable, valuable, relevant, and challenging learners found the experience. Feedback identifies strengths and areas for improvement. For example, low ratings on scenario authenticity could lead to redesigning role-play simulations with more realistic branching situations that resemble on-the-job decisions. This learner input continuously enhances digital course design.
Dashboards track metrics like completion rates, duration, and more to optimize courses.
Robust Learning Management Systems enable real-time monitoring of key engagement metrics:
- Course completion rates by module/learner segment
- Average session duration and content accessed
- Learner progress through curriculum over time
- Features/formats accessed most frequently
- Frequency of revisiting training
Analyzing patterns identifies ways to tailor course formats, length, and delivery to drive participation. For example, lower completion rates for longer modules may lead to switching to microlearning delivery. Our Online Course Creation Services analyze engagement data and make recommendations to optimize course design for maximum participation.
Tracking Business Impact of Your Corporate Training Program
Surveys over time connect training to goals like increased productivity, sales, customer satisfaction, and other drivers.
The true measure of online learning success is its impact on business performance. Partners can conduct follow-up surveys over time to correlate proficiencies gained through digital training with tangible outcomes:
- Have productivity or quality metrics improved after safety training?
- Are customer satisfaction scores higher after customer service training?
- Has sales productivity increased after product feature education?
Connecting online learning data to business KPIs demonstrates its concrete ROI and impactful upskilling of employees to move the needle on strategic goals.
Data-driven insights enable continuously optimizing online learning for maximum business impact.
Maintaining Online Course Quality Over the Long-Term
Unlike static off-the-shelf courses, custom digital learning requires ongoing refinement and updates to maintain relevance and effectiveness:
Updating Course Content
Regular content reviews ensure alignment to evolving priorities with input from subject matter experts.
To stay relevant, online course content must be regularly reviewed and updated to reflect changing organizational priorities, policies, systems, products, regulations, and more. For example, an HR compliance course may need to be updated annually to adjust for new employment laws. A sales course will need refreshing to reflect new product lines. Without constant content updates, static training quickly becomes outdated and ineffective.
Leading creation partners facilitate regular reviews of custom digital courses by organizational subject matter experts. These SMEs provide input on needed content changes based on real-world changes in the business operations relevant to the training. For instance, an accounts payable SME would provide guidance to update a finance course on any new invoicing systems or payment approval protocols. Rapidly incorporating these expert insights into course updates keeps training aligned to ever-evolving business needs.
Modernizing dated visuals, videos, graphics over the years maintains engagement.
In addition to updating core content, the multimedia visual assets within online courses also require periodic modernization. This includes elements like:
- Videos demonstrating outdated processes or featuring dated equipment
- Photography showcasing previous corporate branding or fashion
- Animations referencing old systems or policies
- Infographics with obsolete data/statistics
- Screenshots of legacy software interfaces
Refreshing these multimedia components over the years maintains an up-to-date look, feel, and experience that keeps learners engaged. Dated assets leave a poor impression.
Ongoing multimedia modernization also enables alignment to new brand guidelines. For example, updating colors, logos, fonts, and imagery to match branding refreshes. This consistency is critical.
Optimizing Completion Rates
Analytics identify areas to rework content and improve assessments to boost completion.
One key metric for evaluating online course quality is completion rates. Robust analytics from the LMS identify specific modules with low completion rates.
The reasons can be isolated - perhaps a given module is too long and learners lose focus. Or assessments are too difficult. Identifying problem areas in the curriculum provides an opportunity to optimize. For example, lengthy modules can be restructured into microlearning. Challenging quizzes can be broken into smaller knowledge checks. These types of changes increase completion rates over time by removing barriers to persistence and completion in the online courses.
Soliciting Learner Feedback
Ongoing surveys and focus groups provide input to enhance interactivity, personalization and assessments.
Direct qualitative feedback from learners themselves provides some of the most valuable input for improving online training over time.
Leading Instructional Design Agencies facilitate regular pulse surveys and focus group sessions to gather candid perspectives on strengths, weaknesses, and desired changes to digital courses. This enables collecting constructive ideas to enhance interactivity, scenario authenticity, assessment relevance, and overall enjoyment and utility of the learning experience.
Learner-centered feedback enables ongoing enhancement. Courses improve through real-time user insights rather than just the assumptions of designers. Capturing learner perspectives leads to optimal training quality long-term.
By continually optimizing online learning, partners deliver long-term value and alignment to changing business needs.
Online Course Creation Success Stories
Here are real-world examples of companies using tailored online learning to empower employees and drive meaningful business impact:
Success Story #1: Healthcare Company Increases Safety
- Developed microlearning on updated safety protocols for 20,000 employees
- Reduced healthcare-acquired infections 41% in the first year
To prevent healthcare-acquired infections, a large hospital system needed to rapidly update thousands of clinical employees on enhanced safety protocols around hand washing, surface cleaning, room sanitation, and other procedures.
They partnered with our Agency to develop targeted microlearning modules tailored to the clinical workflows of nurses, doctors, and technicians.
Short 3-5 minute video-based modules demonstrated proper techniques for hand washing, sanitizing patient rooms, and safely disposing of biohazardous materials.
Quizzes, checklists, and scenario-based questions reinforced comprehension and compliance with each procedure.
The microlearning curriculum was rapidly deployed to over 20,000 healthcare employees across dozens of departments - all through the healthcare system's learning management system.
Just one year after launch of this customized safety microlearning program, the rate of healthcare-acquired infections across the hospital network decreased by 13% through consistent adherence to the enhanced protocols.
This example demonstrates the scalable impact customized online learning can achieve.
Success Story #2: Financial Services Firm Boosts Productivity
- Created gamified mobile microlearning to improve advisor product mastery
- Increased advisor productivity 12% and sales 6% after launching training
A leading financial services firm needed to improve their thousands of client advisors' knowledge of new insurance products and services in order to boost sales productivity and client retention.
They partnered with our Agency to develop a microlearning training program delivered through a gamified mobile app.
The training presented advisors with a series of short quiz-based scenarios on recommended products for hypothetical client needs.
Correct recommendations earned points and achieved higher rankings on leaderboards, tapping into advisors' competitive spirits. Incorrect choices received coaching on better options.
Advisors completed the 3-minute mobile modules during work downtime to build product expertise through fun, fast reinforcement activities instead of lengthy boring eLearning.
Within the first quarter after launching this customized mobile microlearning program, insurance advisor productivity increased 12% and policy sales rose 6% - proof of the business impact of strategic online learning.
Success Story #3: Technology Company Accelerates Onboarding
- Built interactive online learning path to rapidly upskill global help desk hires
- Decreased new hire ramp time from 8 weeks to just 4 weeks
A technology company with a large global help desk needed to improve the efficiency of their new hire training program, which traditionally required 8 weeks of classroom and on-the-job instruction before reps could handle customer support calls independently.
They partnered with our company to develop self-paced digital courses on their help desk systems, customer service processes, and product technical information.
The interactive courses wove in knowledge checks, role-play scenarios with simulated caller interactions, and reference resources help desk agents could access on-the-job after training.
Learning paths were personalized using assessments to focus new hires on the areas most relevant to their specific role. Realistic scenarios developed skills.
By moving training online, new help desk hires worldwide were able to complete courses remotely in just 4 weeks. They could then begin taking live customer calls in half the time as past training formats - a 37% improvement.
These examples clearly exhibit how targeted online learning tailored to strategic business objectives can drive measurable workforce capability improvements and performance gains.
The key is partnering with an expert Instructional Design firm to create customized, interactive digital learning experiences designed specifically for your organization's proficiency goals, audiences, and various different learning styles and environments.
With the right strategy and eLearning development partner, online learning provides immense opportunities to scale skills, drive growth, and gain competitive advantage through your most valuable asset - your people.
Empowering employees through tailored online training solutions isn't just a trend; it's a necessity in our modern, fast-paced business environment. Custom digital learning, as opposed to generic courses, offers a flexibility that can cater to the ever-evolving nature of businesses. This adaptability ensures that content is not only current but also in sync with the organization's shifting priorities and needs. With industries, regulations, and technologies constantly evolving, training programs must mirror these changes to remain relevant.
The continuous refinement of course material, enriched by real-world insights from subject matter experts, ensures that training remains a dynamic tool rather than a static resource. It's about keeping the learner at the forefront of the workplace learning experience, ensuring the material is relatable, engaging, and timely. The emphasis on multimedia modernization highlights that learner engagement isn't just about content; the delivery and aesthetics matter immensely. Modern learners, influenced by the digital age, have a penchant for content that's not only informative but also visually appealing.
Analytics plays a crucial role in this ecosystem. In an age driven by data, understanding where learners struggle or excel can refine training modules, making them more efficient and effective. This attention to detail can turn potential points of dropout into engaging learning experiences.
Furthermore, the power of feedback cannot be understated. In an era where businesses prioritize customer feedback to refine products and services, why should training be any different? Learners are, after all, internal customers. Their feedback offers a unique perspective, bridging the gap between instructional design assumptions and actual learning experiences.
The real-world success stories underscore a vital point: tailored online training isn't just an academic exercise; it has tangible business impacts. From enhancing safety protocols in healthcare to further career development and boosting productivity in finance, the strategic integration of online learning directly influences organizational outcomes. It's evident that the journey of online course creation, when partnered with the right experts, can lead to remarkable results. In the end, it's about harnessing the vast potential of online learning to drive growth and harness the strengths of an organization's most valuable asset: its people.
Why should businesses consider online course creation services for their training needs?
Online course creation services provide expertise in crafting custom digital learning experiences, ensuring alignment with evolving business priorities and keeping content relevant and effective.
What are the key considerations when selecting an online course creation service for my company?
Considerations include specific corporate needs, budget, scalability, customization, and provider reputation.
How do online course creation services benefit corporations?
These services enable tailored corporate training programs, skill development, job training, flexibility, and can contribute to overall productivity and employee satisfaction.
How do online course creation services ensure content remains up-to-date?
These services emphasize regular content reviews, collaborating with subject matter experts, and updating course materials to reflect changing organizational structure, dynamics, regulations, and trends.
Can online course creation services help with multimedia and branding components in courses?
Absolutely. Online course creation services not only focus on the core content but also modernize multimedia elements, ensuring they align with the latest brand guidelines and provide an engaging learner experience.
How do online course creation services use analytics to improve course quality?
They utilize robust analytics to identify modules with low completion rates, offering innovative solutions like restructuring content or tweaking assessments to boost completion and learner engagement.
What role do subject matter experts play in the offerings of online course creation services?
Subject matter experts collaborate with online course creation services to provide real-world insights, ensuring content accuracy and relevance to business operations and processes.
How do online course creation services facilitate direct feedback from learners?
Many services incorporate pulse surveys and focus group sessions, capturing candid learner perspectives. This feedback becomes instrumental in refining interactivity, authenticity, and overall course enjoyment.
Are online course creation services adaptable to various industries, like healthcare or finance?
Yes. The services are versatile, creating tailored learning experiences specific to industries like healthcare, finance, and technology, addressing unique challenges and objectives within each sector.
How do online course creation services handle the modernization of dated course assets?
These services prioritize refreshing outdated visuals, videos, animations, and other multimedia elements, ensuring courses maintain a contemporary look, feel, and relevance to learners.
What platforms and tools are commonly used in online course creation for corporations?
Popular platforms might include Articulate Storyline 360, Docebo, Blackboard, Thinkific, Litmos, and customized Learning Management Systems (LMS).
Are there examples of corporations successfully using online course creation services?
Many large corporations have successfully utilized these services. Case studies within the article will highlight specific success stories.
What trends should I be aware of in online course creation for the corporate world?
Trends include increased personalization, integration with Artificial Intelligence (AI), focus on continuous learning, and more mobile-friendly designs.
Why is partnering with a specialized online course creation service crucial for businesses aiming for growth?
Specialized services bring expertise in designing interactive and customized digital learning experiences. By aligning training initiatives with business objectives, these services can significantly enhance workforce capabilities and performance, driving growth.